Frequently asked questions

Help centre

Frequently asked questions

Everything you need to know about our fragrances, your order and delivery.

The perfume

About the scents

How long does the scent last?

Our Eau de Parfum fragrances are designed for long-lasting wear. Performance can vary depending on the fragrance, skin type, weather and application. For better performance, apply to pulse points and clothing from a safe distance.

Which one should I start with?

Choose based on your style: Ronaq for a fresh, fruity and vibrant scent; Shafaq for a bold, woody and spicy character; or Kaif for a warm, ambery and sophisticated feel.

How should I apply it?

Spray lightly on pulse points such as the wrists, neck and behind the ears. Allow the fragrance to settle naturally rather than rubbing it in. You can also lightly spray clothing, but test delicate fabrics first.

How do I store it?

Keep your perfume in a cool, dry place away from direct sunlight, heat and humidity. Keep the bottle tightly closed when not in use.

Is it suitable for men or women?

Yes. All three 3ONE fragrances are unisex and can be worn by anyone. Choose according to the scent profile you enjoy rather than gender.

Ordering

Orders and delivery

How long does delivery take?

Two to four working days for major cities, three to six elsewhere in Pakistan. Free delivery across Pakistan.

Do you offer cash on delivery?

Yes, nationwide. Pay the courier when your parcel arrives.

Can I return a perfume?

Within seven days, as long as the bottle is unopened and the seal is intact. See Delivery & returns for the full detail.

Do you ship outside Pakistan?

Not yet. We are working on it — join the list below and we will tell you when it opens.

Do you gift wrap?

Every bottle ships in our own box, which is ready to give as it is. Message us if you would like a note included.

Join the house

Early access to new compositions, and nothing else.